Returns & Exchanges

At Smile Europe, we want you to be completely satisfied with your beauty purchase; if you are not happy with your order, you can return unopened and unused products within 30 days of delivery.

1

Initiate Your Return

Log into your account or use our guest portal to select the items you wish to return and receive a unique Return Authorization Number.

2

Pack Securely

Place the unused items in their original packaging, ensuring all protective seals are intact to comply with health and hygiene standards.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location across Europe.

4

Receive Your Refund

Once our quality control team inspects your return, a refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing